5 Questions to Ask Before Hiring a Contractor in Victoria

When you’re about to start a construction project, whether it’s a renovation, a remedial upgrade, or a large multi-trade build, the contractor you choose will make all the difference. In Victoria’s evolving construction landscape, asking the right questions up front can save you stress, time, and money.

Here are five essential questions to ask before signing with any contractor:

1. How do you plan for delays?

Unexpected challenges are part of every project — from weather impacts to material shortages and availability. The right contractor should have a clear buffer strategy and contingency plan. If you hear “we’ll deal with it when it happens,” that’s a red flag.

2. How will you keep me informed?

Poor communication derails more projects than technical issues. Ask how updates are provided and how often. A professional contractor should commit to schedules, progress reports, and transparent documentation — not just vague promises to “keep you posted.”

3. What happens when something goes wrong?

Notice the word when, not if. Issues will arise, but how they’re handled defines the outcome. Look for contractors who can explain their systematic process for resolving challenges, not those who just reassure you that nothing will go wrong.

4. Who is actually doing the work?

Some contractors subcontract everything, meaning you may have little visibility over who’s on your site. Ask about the team’s qualifications, licensing, and oversight. It’s important to know how consistency, compliance and quality are maintained across trades.

5. What exactly is included in the price, and what isn't?

Clarity around scope and pricing is critical. Always request a detailed breakdown that covers permits, materials, quantities, equipment, clean-up, and potential extras. Surprises down the track usually mean one of two things: poor planning or hidden costs.

The Bottom Line

These questions aren’t about catching contractors out, they’re about protecting your investment. By asking them upfront, you’ll quickly see whether you’re dealing with a team that works systematically and transparently, or one that improvises and leaves you in the dark.

Choosing the right contractor in Victoria means choosing one that embraces communication, accountability, and planning. Get these answers right, and you’ll set your project up for success from day one.